The fastest way to reach us isn’t email.

It isn’t the phone either.

That probably sounds unfriendly. Give me thirty seconds and I think you’ll decide it’s the opposite.

Email is where questions go to sit. Yours sits in our inbox behind a spam filter, a promotions tab and four hundred newsletters nobody asked for. Ours sits in yours, two days later, after you’ve stopped caring. Nobody wins that exchange.

So we stopped. We picked three places where a question actually gets seen by a human, and we ranked them below in the order they work. Number one is a window our team already has open.

1 Fastest

Wire — where our team actually works

This is the one we recommend, and it isn’t close.

Wire is open on our screens all day. It’s where the team talks to each other, which means it’s the only place your question doesn’t have to wait for somebody to go check something.

It’s also the most serious secure messenger we’ve tested. Wire Swiss GmbH, registered in Zug, engineering out of Berlin. End-to-end encrypted on a protocol built from Signal’s. Client and server code both open source, so the claims are checkable rather than promised. No advertising business underneath it, which is the part that matters most and gets mentioned least.

Do it in this order. It saves you a step:

  1. Download the app first.
  2. Then come back and click the button below.
  3. When it asks, choose “Join in App” — and say hi.

You land in our group chat, which means you don’t just get us. You get everyone else building on Earthgrid, and on most days they answer before we do.

One rule in there: never post anything about your account, your login or your billing in a group chat. Ask us for a private thread and you’ll have one in about a minute.

2 Second fastest

LinkedIn — because it’s where the machines look

Here’s the reason LinkedIn made this list and Facebook didn’t.

When an AI model gets asked whether a person is real, or whether a company is actually doing the thing it claims to be doing, LinkedIn is one of the few places it treats as evidence. Every other network is entertainment. That one is the record.

So it’s a good place to reach us. It’s a better place to be found yourself, and if you’re an Earthgrid member that’s half the point.

Find us, then click Send message in the left sidebar.

Fair warning, since nobody else will give you one: LinkedIn is going to pitch you Premium, somewhere in the sixty-to-a-hundred-dollars-a-month range depending on the plan, and it will offer to write your posts with AI. Take the plan if you want it. Skip the writing.

3 Third

Discord — yes, we have one too

Every AI company on the planet has a Discord. We’re not going to pretend we’re above it. Ours is real, it’s open, and we read it.

It’s third for one honest reason. The minute you walk in, Discord will start selling you something. We don’t hold that against them — everybody has to make a living, us very much included. It’s just one more thing standing between you and an answer, and removing those is the entire purpose of this page.

Why not Facebook? Instagram? Signal? Telegram?

We tested all four. None of them cleared our bar for digital sovereignty.

That’s a large phrase for a small question: who owns the conversation, and what happens to it when you’re not looking? Where we didn’t like the answer, we didn’t set up shop. There’s no drama in it and no grudge. We just went where the answer was better and we’re telling you plainly, because a list of three platforms with no explanation always reads like laziness, and this one isn’t.

And the phone?

There isn’t a number on this page anymore, and taking it off was deliberate.

A number that rings out is worse than no number at all. It promises a person and delivers a voicemail box nobody has time to empty. iPhone, Android, doesn’t matter — the phone is where our attention goes to die, and our members deserve it somewhere more useful.

So we put every hour we have into the three windows above. Fewer doors, all of them answered. That’s the trade, and we think you get the better end of it.

One last thing, since you’re already here.

People ask me how I got a foothold in the AI industry, and the honest answer is LinkedIn. Not by posting more than anyone else. By writing better than the other so-called AI experts, whose posts all read like they were generated on the way to a meeting. Because they were.

Mine don’t, and the comment I get most is the one I’m proudest of: “How did you write that? It doesn’t look like AI.”

Here’s the trick, and it’s free. I dictate or write every word myself. Then I use AI the way it’s genuinely good — as a translator and an editor. Never as the author. That’s the whole method, it’s what a hundred-dollar-a-month Earthgrid subscription is actually for, and it’s the first thing anyone in the group chat will tell you.

Which brings us back to the top of the page.

— Viktor, Earthgrid AI